Customer Service/Scheduler
5.
0 McAllen, TX McAllen, TX Full-time Full-time $16 - $18 an hour $16 - $18 an hour 6 hours ago 6 hours ago 6 hours ago
Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner - Handle a high volume of inbound and outbound calls, emails, and live chats - Accurately enter customer information and update account details in the database - Upsell products or services to customers based on their needs and preferences - Communicate effectively with customers to understand their requirements and provide appropriate solutions - Analyze customer feedback and identify opportunities for improvement in products or services - Collaborate with cross-functional teams to ensure customer satisfaction Skills:
- Strong data entry skills with a high level of accuracy and attention to detail - Proven ability to upsell products or services to increase sales revenue - Fluency in multiple languages, including English and Spanish, is highly desirable - Excellent verbal and written communication skills in English, with the ability to articulate information clearly and effectively - Experience in outbound calling or telemarketing is a plus - Ability to analyze customer needs and provide appropriate solutions Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Rotating shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 McAllen, TX McAllen, TX Full-time Full-time $16 - $18 an hour $16 - $18 an hour 6 hours ago 6 hours ago 6 hours ago
Responsibilities:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner - Handle a high volume of inbound and outbound calls, emails, and live chats - Accurately enter customer information and update account details in the database - Upsell products or services to customers based on their needs and preferences - Communicate effectively with customers to understand their requirements and provide appropriate solutions - Analyze customer feedback and identify opportunities for improvement in products or services - Collaborate with cross-functional teams to ensure customer satisfaction Skills:
- Strong data entry skills with a high level of accuracy and attention to detail - Proven ability to upsell products or services to increase sales revenue - Fluency in multiple languages, including English and Spanish, is highly desirable - Excellent verbal and written communication skills in English, with the ability to articulate information clearly and effectively - Experience in outbound calling or telemarketing is a plus - Ability to analyze customer needs and provide appropriate solutions Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Rotating shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
